Complete Guide to Passing the C_C4H450_21 SAP Certified Associate Exam for Integration Consultant - SAP Sales and Service Cloud

Complete Guide to Passing the C_C4H450_21 SAP Certified Associate Exam for Integration Consultant - SAP Sales and Service Cloud

Introduction

The C_C4H450_21 SAP Certified Associate – Integration Consultant - SAP Sales and Service Cloud certification is designed for professionals aiming to validate their skills in integrating SAP Sales and Service Cloud with SAP S/4HANA, SAP ERP, and SAP CRM using SAP Cloud Platform Integration. This certification verifies your fundamental knowledge of integration technologies and proves that you can apply these skills in a mentored project environment. This guide will help you prepare for the exam and ensure success. Learn more about SAP Sales and Service Cloud.

 

Exam Overview

Here’s an overview of the exam structure to help you prepare effectively:

  • Certification Exam Code: C_C4H450_21
  • Certification Level: Associate
  • Number of Questions: 80
  • Passing Percentage: 68%
  • Duration: 180 minutes
  • Available Language: English

You can register for the exam through the SAP Certification Hub, selecting one of the following options:

  • CER006 – SAP Certification Exam with Six Attempts
  • CER001 – SAP Certification Exam with One Attempt

 

Certification Description

This certification proves that you possess the core skills required to integrate SAP Sales and SAP Service Cloud with systems like SAP S/4HANA, SAP ERP, and SAP CRM. The exam covers the use of SAP Cloud Platform Integration and demonstrates your ability to handle data replication, middleware configuration, and API integration.

 

Exam Syllabus Breakdown

Below is a detailed breakdown of the exam syllabus, including the weightage of topics and areas of focus:

1. Integration Connectivity (> 12%)

  • Learn about the technical integration connectivity of SAP Sales and Service Cloud with SAP S/4HANA
  • Understand how to use SAP Web Dispatcher and SAP Cloud Connector for system integration

2. SAP ERP, SAP S/4HANA, and SAP CRM Configuration (> 12%)

  • Understand the configuration of on-premise SAP S/4HANA, SAP ERP, and SAP CRM systems using SAP Cloud Platform Integration
  • Learn how to integrate these systems with SAP Sales and Service Cloud

3. Data Replication (> 12%)

  • Explore initial load, replication, and data filtering scenarios from on-premise systems to SAP Sales and Service Cloud
  • Understand how to replicate data efficiently to ensure smooth operations

4. SAP Sales and Service Cloud Integration Foundations (> 12%)

  • Learn about the integration technology that connects SAP Sales and Service Cloud with SAP S/4HANA, SAP ERP, SAP CRM, SAP Marketing Cloud, and SAP Analytics Cloud
  • Gain an understanding of core integration concepts and their role in SAP Cloud Integration

5. Middleware Configuration (8% - 12%)

  • Learn how to configure middleware for integration between SAP Sales and Service Cloud and SAP S/4HANA
  • Understand key middleware configurations and best practices for smooth data flow

6. Extending the Integration (8% - 12%)

  • Learn about extending SAP Sales and Service Cloud using tools and available resources
  • Understand how to extend the integration beyond standard configurations to meet specific business requirements

7. Monitoring (8% - 12%)

  • Learn about monitoring message flows between SAP S/4HANA and SAP Sales and Service Cloud
  • Understand tools and techniques used for integration monitoring to ensure successful data transfers

8. SAP Sales and Service Cloud and APIs (8% - 12%)

  • Learn to configure SAP Sales and Service Cloud for integration with SAP S/4HANA
  • Understand how to use open APIs and SAP OData services to facilitate integration

 

Study Tips for Success

  • Master Integration Connectivity: Focus on understanding the technical connectivity between SAP Sales/Service Cloud and SAP systems, particularly using SAP Cloud Platform Integration.
  • Understand Data Replication: Learn how to manage data replication scenarios, including initial load and filtering.
  • Get Familiar with Middleware Configuration: Know how to configure middleware and the tools used to extend integrations between SAP systems.
  • Learn API Integration: Focus on using open APIs and OData services for integration between SAP Sales/Service Cloud and SAP S/4HANA.
  • Use Official SAP Learning Resources: Utilize SAP learning materials, including e-learning courses, official SAP documentation, and practice guides.

 

Conclusion

The C_C4H450_21 SAP Certified Associate – Integration Consultant - SAP Sales and Service Cloud exam tests your knowledge of integration technologies, including data replication, middleware configuration, and API integration. By focusing on key topics like integration connectivity and middleware configuration, you’ll be well-prepared to pass the exam and advance your career as an SAP Integration Consultant. Start your journey with SAP Learning Hub.

Start your preparation today to succeed in the SAP Sales and Service Cloud certification exam!